Is it safe to buy a vehicle from Japan without seeing it in person?
Yes. Most of our Australian customers purchase without visiting Japan. To ensure transparency and peace of mind, we provide: Detailed photos showing exterior, interior, engine bay, and underbody...See more...
Can I get spare parts in Australia?
Yes. Most routine servicing and maintenance can be handled by local Australian workshops. In addition, MITSUI CO.,LTD. has its own dedicated parts department and can supply genuine or compatible pa...See more...
How long does shipping from Japan to Australia take?
From payment confirmation, the typical delivery time to Australia is approximately 6–10 weeks. This timeframe generally includes: Pre-shipment preparation in Japan Export documentation and cu...See more...
Will I need to register the vehicle in Australia?
Q. Will I need to register the vehicle in Australia? A. Yes. All imported vehicles must be complied and registered with the relevant state or territory authority before they can be legally driven in...See more...
Do imported vehicles meet Australian standards and registration requirements?
Japanese domestic vehicles can be legally imported and registered in Australia when they comply with Australian import and compliance requirements. This typically includes: Import approval under...See more...
If I buy a vehicle, can you ship parts together with it?
No, inner cargo cannot be shipped inside the vehicle. However, we can send parts separately by international shipping. If you need parts, simply let our staff know at any time. Smaller parts can be sh...See more...
Can I purchase for resale purposes?
Of course. Some customers first bought a kei truck for personal use, then another for family, then for friends—and after purchasing several vehicles, they eventually opened their own kei truck dealers...See more...
Can individuals purchase, or is it only for businesses?
Individuals can purchase without any problem. In fact, many of our customers are private buyers....See more...
Honda Acty Truck (HA3 / HA4)
...See more...
Subaru Sambar Van (KV3 / KV4)
...See more...
Suzuki Carry Truck (DD51T / DC51T)
...See more...
I want to pay by bank transfer, but I don’t know MITSUI’s bank account. How should I proceed?
Please click the “Inquiry” button on the vehicle page to contact us. The message box will automatically include: “Is this vehicle still available?” After that, simply add: “I’m ready to purcha...See more...
Can I pay 50% now and the remaining 50% after the vehicle is shipped?
At MITSUI CO.,LTD., we require 100% payment before shipment. This is a strict company policy that we must follow....See more...
How do I know if I will receive all the necessary documents for the vehicle?
We guarantee that all required documents will be delivered either to your address or directly to your notify party. For first-time importers, we recommend using a professional import agent to ensure a...See more...
Can I trust MITSUI CO.,LTD. to handle my vehicle purchase?
Absolutely! We value honesty, long-term business relationships, and customer satisfaction. Our goal is to make the import process smooth, safe, and stress-free for you....See more...
Why do your sales representatives and info team use Gmail addresses?
We used to use our own company domain for info emails, but due to security concerns, we decided to switch. After careful consideration, we now use Gmail across all teams, as it offers industry-leading...See more...
Will I get a reply if I send an inquiry?
Yes. Our staff will carefully reply to each inquiry within 48 hours. If you are a returning customer and have a preferred sales representative, such as Ms. Ohsawa or Mr. Kazu, please feel free to requ...See more...
Can I pay with PayPal?
No, MITSUI CO.,LTD. does not accept PayPal. Please make your payment via bank transfer or by credit card through Stripe....See more...
When will the vehicle arrive?
It will arrive approximately 30 to 60 days after payment is received....See more...
How can I make a payment?
We accept payments by bank transfer or credit card via Stripe....See more...
